ServiceNow Series: 'Unlock ServiceNow's Source-to-Pay Potential' with Aavenir's Jesal Mehta

Today's guest is Jesal Mehta, Founder and CEO at Aavenir. Founded in 2019, Aavenir is an AI-powered SaaS platform that streamlines Source-to-Pay processes by automating procurement, vendor onboarding, contract lifecycle, obligations and accounts-payable. Built on ServiceNow, it unifies procurement, legal, finance and compliance teams with real-time insights, scalable workflows and strong security. Aavenir helps enterprises accelerate contract cycles, reduce costs, manage risk and simplify procurement operations globally.Jesal is a seasoned enterprise software executive with deep experience driving product growth through innovative strategies and high-performing teams across India and the USA. He brings strong leadership in Procure-to-Pay and contract management, including ownership of a flagship CLM product and execution of cross-functional strategies for aggressive growth. He has also built and led offshore development centers in India, managing full delivery, services and support while scaling organizations through leading SI partnerships.In the episode, Jesal discusses: 0:00 Techie-turned-leader specialising in CLM and platform solutions 2:50 Aavenir’s focus on AI-enabled, native ServiceNow source-to-pay solutions with integrated CLM 4:16 Becoming a ServiceNow-focused firm delivering modern AI-powered source-to-pay transformations 6:28 Complementing ServiceNow by delivering deep, missing source-to-pay capabilities 9:12 How he built a remote, domain-expert team trained on ServiceNow 11:34 Why domain knowledge and empathy matter more than technology platforms 13:58 How AI supercharges products and internal productivity for faster delivery 17:00 Why innovation, customer focus and joy drive everything they do