Seagate Technology's Rebound Story through Connection, Trust and Transparency

This episode features Kristin Pascual, VP of Communications, Culture, and Community at Seagate Technology. Kristin shares the story of how Seagate faced a massive market downturn, losing 50% of revenue and 35% of its workforce, yet emerged stronger, with a renewed sense of purpose and record-high employee engagement. Here are 3 key takeaways from our conversation: 1️⃣ Authentic, Transparent Communication Builds Trust: Even when news was tough, Seagate’s leadership prioritized in-person “Connect Sessions,” open dialogue, and myth-busting dashboards, forging trust through transparency. Leaders showed up with empathy, even admitting when they didn’t have all the answers. 2️⃣ Fulfillment Grows from Connection and Recognition: Fulfillment isn’t just a buzzword; it’s fueled by creating spaces where every employee feels seen and valued, from engineers to supporting staff. Seagate’s new recognition platform celebrated 15,000+ “moments that matter” in its first month, reinforcing community and belonging even in challenging times. 3️⃣ Human Skills are Leadership Skills: Connection, trust, and transparency aren’t “soft skills,” they’re essential leadership capabilities. Real impact comes from meeting employees where they are, actively listening, and ensuring managers recognize achievements at every level. 💡 Main takeaway: Fulfillment at work is not a destination; it"s a journey shaped by struggle, growth, ownership, and shared purpose. Seagate’s experience shows that when organizations lead with empathy and genuine connection, both people and performance thrive. This episode is brought to you by the HR Leadership & Wellness Summit in Atlanta, GA, October 12-14.  This invite-only experience brings together senior HR professionals from companies like Warner Bros., Morgan Stanley, Paramount, and more for three days of transformative conversations, strategic networking, and actionable insights. Apply for a complimentary invitation to the HR Leadership & Wellness and Culture & Engagement Executive Summits in Atlanta, GA, October 12-14. https://bit.ly/lifefulfilledxopal  Connect with Kristin Pascual   Website LinkedIn Connect with Bernie Borges LinkedIn Instagram Website Email: bernie@fulfilledatworkacademy.com Fulfilled@Work™ LinkedIn Newsletter Get in touch with Bernie to: Explore hiring Bernie as a keynote speaker at your next event. Explore a tailored training workshop on Fulfillment Centric Leadership™. Watch the Midlife Fulfilled Podcast on YouTube Music attribution: Old Bossa Twin Musicom Suno Text us your feedback on the podcast. Get the Weekly Fulfill weekly newsletter and never miss an episode!