Scribe CEO Jennifer Smith on documenting workflows

Scribe makes it easy to share how you do your work by creating automated documentation. Scribe raised a Series B recently and has grown to millions of users with enterprise customers like Gong, LinkedIn, and Shopify. In this episode, Scribe’s co-founder and CEO, Jennifer Smith chats with Sandhya Hegde about Scribe’s early days. Join us as we discuss: 00:00 Preview — capturing institutional knowledge 1:46 The insight for starting scribe 5:40 Building the Founding Team 8:10 Product Launch and Early Adopters 12:40 Launching the GA Product 15:08 Analyzing User Feedback and Customer Profiles 16:42 Early go-to-market strategy 20:18 The evolution of Scribe’s GTM strategy 22:50 Leveraging AI Sandhya Hegde is a General Partner at Unusual Ventures, leading investments in modern SaaS companies with a focus on AI. Previously an early executive at Amplitude, Sandhya is a product-led growth (PLG) coach and mentor. She can be reached at ⁠sandhya@unusual.vc⁠. Jennifer Smith is the CEO and co-founder of Scribe. Unusual Ventures is a seed-stage venture capital firm designed from the ground up to give a distinct advantage to founders building the next generation of software companies. Unusual has invested in category-defining companies like Webflow, Arctic Wolf Networks, Carta, Robinhood, and Harness. Learn more about us at ⁠https://www.unusual.vc/⁠.