Scorpion Snack

08 Jul 2025 • 24 min • EN
24 min
00:00
24:21
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Chuck Kelley is a seasoned hotelier who’s done it all—from F&B to executive leadership across the globe. Now a partner at Cayuga Hospitality Consultants, he helps independent hotels tackle their trickiest challenges. Susan and Chuck talk about career pivots, consulting pitfalls, and crispy critters. 🦂 From busboy to big boss—how Chuck climbed the hospitality ladder. 🦂 The sideways move that changed his whole career (and wasn’t supposed to happen). 🦂 Why independent hotels need more help than they think and where to find it. 🦂 The hardest part of solving problems? Admitting there is one. 🦂 What owners get wrong about consultants, and how to get your money’s worth. 🦂 The scariest thing Chuck ever ate on the job. Spoiler: it had a stinger. Other Episodes You May Like:  19: Welcome to Last Call with Stephanie Smith https://www.topfloorpodcast.com/episode/19 102: Elmer on Ice with Mandy Murry https://www.topfloorpodcast.com/episode/102 174: Apron on a Fence with Mitch Prensky https://www.topfloorpodcast.com/episode/174

From "Top Floor"

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