Psychological Safety in the Workplace: Session 274 with John Austin

Dr. John Austin returns to the show to discuss a topic that we touched on briefly back in Session 230: Psychological Safety. While the idea of Psychological Safety might seem overly conceptual in nature, John breaks down what he thinks about it in very easily understood and measurable terms. More importantly, he talks about why Psychological Safety matters in the workplace. Here are some of the aspects of this topic that we got into: The example of Google's Project Aristotle, where this term became popularized. Ways to measure Psychological Safety. Setting the occasion for employees saying what's on their minds. Creating conditions where feedback is accepted, and even desired. How employees might find meaning in their work. The concept of Behavioral Integrity. Leaders being surprised when employees quit unexpectedly. Other factors relating to employee retention. How to foster connections with coworkers and employees. What John will be talking about at the upcoming Stone Soup Conference (note: use promo code PODCAST24 to save $$$ at checkout!). Pivotal leadership behaviors, and lots more! If you like John's content, you're in luck, because he's agreed to come back and do an episode on having difficult conversations, which as you'll hear, is a topic that many leaders struggle with. Here are the resources we discussed in this episode: Free access to the audio version of John's book, Results: The Science-Based Approach to Better Productivity, Profitability, and Safety. Sleiman, et al. (2020). A Quantitative Review of Performance Feedback in Organizational Settings (1998-2018). John's website, drjohnaustin.com. Edmondson (2018). The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (note: Amazon Associates Link). Google Project Aristotle - 5 Keys to Team Success. Other podcasts mentioned: Session 262 (Pat Friman) and Session 266 (Chris McGinnis). This podcast is brought to you by: How to ABA…The Bx Resource Membership saves you time, lends you support, and helps you keep up with your CEUs. It's a growing library of resources, materials, programs, datasheets, assessments, and how-to videos to help you tackle any ABA program with ease. It also includes live CEUs each month, live mentorship sessions, a full library of CEUs (60+, enough for recertification), and a community of fellow behavior professionals where you can ask questions when you need support. Join us at howtoaba.com/join. ACE Approved CEUs from .... Behavioral Observations. That's right, get your CEUs while driving (maybe even this episode!), walking your dog, doing the dishes, or whatever else you might have going on, all while learning from your favorite podcast guests! The 2024 Stone Soup Conference! Behavior Analysis' premier online event is taking place on October 25th. Come hear from pod faves including Drs. John Austin, Lina Slim, Jim Moore, and many others! 8.5 Learning CEUs are available, and when you use the promo code PODCAST24, that comes out to less than 8 bucks per credit. Learn more here! The University of Cincinnati Online. UC Online designed a Master of Education in Behavior Analysis program that is 100% online and asynchronous, meaning you log on when it works for you. Want to learn more? Go to online.uc.edu and click the “request info” button. HRIC Recruiting. Barb Voss has been placing BCBAs in permanent positions throughout the US for just about a decade, and has been in the business more generally for 30 years. When you work with HRIC, you work directly with Barb, thereby accessing highly personalized service. So if you're about to graduate, you're looking for a change of pace, or you just want to know if the grass really is greener on the other side, head over to HRIColorado.com to schedule a confidential chat right away.