How to Turn Your Customers Into Lifelong Fans with Joey Coleman

In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience. The 8 phases of the customer experience: · Phase 1: Assess · Phase 2: Admit · Phase 3: Affirm · Phase 4: Activate · Phase 5: Acclimate · Phase 6: Accomplish · Phase 7: Adopt · Phase 8: Advocate For full show notes visit: https://creatingabrand.com/062