MGMA Insights: The Future of Healthcare Design for Patient-Centered Care

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Sharon Woodworth, a healthcare sector leader at HED and assistant professor at UCSF, who has over 12 million square feet of healthcare facility design experience. Sharon shares her insights into creating spaces that enhance patient care, operational efficiency, and sensory perception, all while tackling the challenges posed by rising costs and evolving needs in healthcare. From flexible pod designs to the future role of AI in architecture, Sharon discusses how thoughtful design can improve both patient and provider experiences in healthcare settings. Key Points and Takeaways:The Impact of Design on Patient Care and ExperienceSharon explains how healthcare design goes beyond aesthetics, aiming to make spaces feel welcoming and supportive for patients while remaining highly functional for clinicians. By considering factors like lighting, temperature, and even the view from a patient’s room, designers can create environments that support healing.Flexible “Pod” Design for EfficiencyOne of the strategies Sharon recommends is the "pod" design, which clusters rooms into neighborhoods that can scale up or down based on patient volume and staffing availability. This layout is especially useful in times of crisis, such as during the COVID-19 pandemic, allowing healthcare facilities to adjust quickly to changing needs.Standardization for Cost ControlWith inflation affecting construction and operational costs, standardizing room layouts and architectural elements can lead to greater efficiency and reduced expenses. Sharon highlights the importance of aligning these architectural standards with each facility’s operational needs to maximize resources effectively.Future Trends: AI in Healthcare ArchitectureSharon discusses how AI is becoming integral in design. Beyond diagnosing and patient care, AI tools in architecture can analyze data to optimize room usage, control environmental factors like temperature and lighting, and anticipate staffing needs, ultimately making facilities more adaptable and efficient.Leadership and Direct Experience in Healthcare DesignAs a professor, Sharon emphasizes the importance of direct observation in healthcare leadership. She encourages leaders to "go see" and understand the physical space firsthand, as it can often reveal insights that data alone cannot provide. Connect with Sharon Online: HED Profile: Sharon is featured on HED's official website, where you can learn more about her role and contributions.HED Profile UCSF Profile: As an Associate Professor at UCSF, Sharon's academic profile provides insights into her teaching and research.UCSF Profile LinkedIn: Connect with Sharon on LinkedIn to view her professional background and network.LinkedIn Profile MGMA Resources:MGMA StatAsk MGMAMGMA ConferencesMGMA Consulting We Want to Hear From You: Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:Daniel Williams: dwilliams@mgma.comRyan Reaves: rreaves@mgma.comColleen Luckett: cluckett@mgma.com Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time! CareCredit Are your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGen Looking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.