MGMA Business Solutions: Transforming Primary Care with Human-Centered AI

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Phill Tornroth, Vice President of Engineering at Elation Health. Together, they explore the revolutionary impact of AI on primary care, discussing how technology can reduce clinician burden, streamline workflows and bring human-centered design to healthcare technology. Elation Health received two awards from the 2025 Best in KLAS: Software and Services report: one for Small Practice Ambulatory EMR/PM and another for EMR-Centric Virtual Care Platforms.  Key Takeaways:05:46 Clinical-First Strategy09:15 Note Assist Innovation11:37 Actions Feature14:19 User-Friendly AI Design16:41 AI's Potential in Healthcare20:39 Validated User Experience Resources:Visit the Elation Health website to learn moreLearn more about Elation Note AssistLearn more about Elation Actions2025 Best in KLAS: Software and Services reportConnect with Phill Tornroth on LinkedIn Additional Resources:MGMA PlaybooksMGMA EventsMGMA ConsultingMGMA DataDiveMGMA StatMGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts.