MGMA Business Solutions: Beyond EHRs – The Future of Healthcare Automation with Dr. Michael Blackman

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore how advanced automation and evolving technologies are reshaping the healthcare landscape. Dr. Blackman provides insights into emerging tools like AI-powered documentation, the challenges of adoption, and the potential for healthcare automation to reduce provider burnout and enhance patient care. Key Points with Timestamps[00:00] IntroductionWelcome and reintroduction of Dr. Blackman, a repeat guest on the podcast, and his recent appearance at the MGMA Leaders Conference.[01:41] Dr. Blackman’s Journey in HealthcareTransition from clinical practice to technology, leveraging his dual expertise in medicine and information systems to improve electronic health records (EHR).[04:30] Greenway Health’s Vision for AutomationGreenway’s focus on the ambulatory care space and their goal to empower practices through the “automated healthcare practice.”[06:39] Evolving EHRs: Ambient DocumentationHow ambient voice technology automates clinical note-taking, saving up to two hours per day for providers while improving accuracy.[10:37] Enhancing the Patient ExperiencePatient benefits of automation, including reduced physician distractions during visits and a more personalized experience.[13:08] Interoperability and Data SharingChallenges and improvements in seamless data sharing across healthcare systems to enhance collaboration and reduce redundancies.[17:00] AI and Emerging TechnologiesDiscussion of tools like Greenway Clinical Assist and the broader impact of AI, robotics, and predictive analytics on healthcare.[20:00] Adoption ChallengesBarriers to implementing advanced automation and strategies for overcoming resistance to change. Resources and LinksGreenway Health: Learn more about Greenway’s solutions and vision for healthcare automation. Visit Greenway HealthAmbient Documentation Technology: Explore how AI-powered tools are transforming clinical workflows. Read MoreJAMA Network Study on AI Diagnostics: Insights into AI’s role in improving diagnostic accuracy. View StudyMGMA Resources on Provider Burnout: Tips and strategies for reducing burnout in healthcare practices. Visit MGMA