Mental Models For Managing Change - Second Order Thinking

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change. In this episode, we explore a mental model that invites us to look beyond the immediate impact of change: Second-Order Thinking. So often, change initiatives are shaped around what we expect to happen next. But in reality, change rarely follows a straight line — and first-order decisions often lead to second and third-order consequences we did not anticipate. Second-Order Thinking encourages us to slow down and ask better questions — “And then what?” It helps us move beyond short-term fixes and consider the ripple effects, unintended outcomes, and longer-term dynamics our decisions might set in motion. If you have ever implemented a change that worked on paper but created new challenges in practice, or if you are aiming to lead change that truly lasts, this episode offers a practical lens to deepen your thinking and strengthen your strategy. Listen now to discover how Second-Order Thinking can help you lead change with foresight, clarity, and intention. Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn