Member Spotlight: Robin Fagala Wins Maternal Health Grant for Arkanas

This episode of the MGMA Member Spotlight Podcast features Robin Fagala, Practice Manager at Conway OBGYN in Arkansas. Discussing her groundbreaking advocacy for maternal health, Fagala shares her journey of addressing critical healthcare challenges, securing increased Medicaid reimbursements, and ultimately helping to secure a $17 million federal grant to improve maternal health outcomes in Arkansas.  Episode Highlights:  Healthcare Career and Professional Background01:22 Robin's 26-year healthcare journey03:32 Conway OBGYN practice overview Maternal Health Crisis in Arkansas07:12 Maternal mortality rates and challenges11:28 Lack of Medicaid-accepting OB/GYN providers14:53 Financial impact on healthcare providers Advocacy and Data-Driven Problem Solving13:11 Using MGMA Data Dive platform15:17 Developing comprehensive documentation16:53 Persistent communication with state leaders Reimbursement and Healthcare Policy14:53 Detailed analysis of OB/GYN procedure code reimbursements15:17 Presenting financial sustainability challenges22:35 Successful negotiation for fee schedule increases Professional Networking and Collaboration19:28 Leveraging MGMA and regional healthcare networks22:35 Importance of collaborative problem-solving23:08 Using professional resources to drive healthcare improvements Resources:Arkansas Foundation for Medical Care (AFMC)Connect with Rob Fagala on LinkedInConway OB-GYN Additional Resources:MGMA PlaybooksMGMA EventsMGMA ConsultingMGMA DataDiveMGMA StatMGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts. Podcast Sponsor CareCredit Are you considering financing solutions to help your patients pay for their healthcare cost? But aren't sure where to start. Synchrony is here to help with the CareCredit credit card. For over 35 years, CareCredit has been connecting patients with financing solutions to pay for the care they want or need in a way that helps fit their budget. When patients use CareCredit, providers get paid within two business days to learn more about how synchronize CareCredit card. To learn more about how Synchrony CareCredit Card can support you and your patients, visit carecredit.com/mgmapodcast. Podcast Sponsor MGMA Analytics Are you making decisions based on gut instinct—or on real data? With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies. From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry. So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence. Visit MGMA Analytics to learn more.