Marc Benioff says it’s ‘crazy talk’ that AI will hurt Salesforce

Today on Equity, TechCrunch Editor Julie Bort is sitting down with Marc Benioff, the CEO of Salesforce and one of the tech industry’s biggest hype men, about his latest work with Time Ventures and Salesforce Ventures, and why he thinks AI agents are the next big thing for enterprise software.  Listen to the full episode to hear about: The impact of AI on customer experienceThe application of AI agents in the healthcare space - and what it could mean for data privacyMarc's thoughts on Salesforce competitor Microsoft's CopilotThe range of gadgets that have piqued Benioff’s interest lately As always, Equity will be back on Friday with our news round-up! Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and posts every Wednesday and Friday.  Subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. You also can follow Equity on X and Threads, at @EquityPod. For the full episode transcript, for those who prefer reading over listening, check out our full archive of episodes over at Simplecast. Credits: Equity is produced by Theresa Loconsolo with editing by Kell. Bryce Durbin is our Illustrator. We'd also like to thank the audience development team and Henry Pickavet, who manages TechCrunch audio products.