How to Build a Team of All A-Players with Rick Crossland

23 Jul 2025 • 50 min • EN
50 min
00:00
50:11
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What if 90% of your team were high-performers, and your revenue tripled? In this episode, Bill is joined by Rick Crossland to break down what it really takes to build a high-performance team. Rick shares his system for recruiting, coaching, and retaining A players who consistently outperform their peers and elevate your entire organization. From hiring secrets to accountability culture to a powerful new tool for talent evaluation, this conversation is packed with ways to truly cultivate an extraordinary team.  Rick Crossland is a talent expert, the founder of A Player Advantage and the author of The A Player: The Definitive Playbook. He’s worked with brands like Johnson & Johnson, Ford, and Lifesavers, and now helps companies of all sizes build talent-dense organizations using proven systems and playbooks.   Topics explored in this episode: (10:05) How to Test for CoachabilityWhy hypotheticals don’t workUsing real-life stories and hobbies to find the truth for ‘true’ coachability The red flags of performative coachability (18:00) How to Move to an All A Player TeamA normal business typically has only about 30% A Players. How clear roles, accountability, and merit-based playbooks outperform “relational management”Stop tolerating C players—they demoralize your top talent (27:00) Can You Replace People with AI? Can you use AI to enhance your team and your people’s performance? Why top grading alone isn’t enough; you need a system and great recruiters (33:15) The A Player Talent AnalyzerHow to measure A player percentage accuratelyMonthly evaluation: effort, results, and coaching logsWhy 50% of Bs can become As—but only if they want to (44:30) Purpose Magnets and Coin-Operated PlayersWhy end-user-focused purpose matters mostHow purpose-driven teams outperform paycheck-driven onesAligning personal purpose with company mission Thanks to Rick Crossland for being on the show! Learn more at: https://aplayeradvantage.com/ Get the book: The A Player Connect with Rick on LinkedIn: https://www.linkedin.com/in/rickcrossland/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.   Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop  Bill on LinkedIn: https://www.LinkedIn.com/in/BillGall Bill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach  Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.  Did you enjoy today’s episode?...

From "Scaling Up Business with Bill Gallagher"

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