How Property Managers Should Handle ICE Requests and Protect Tenant Privacy With Monica Gilroy

Monica Gilroy is the Managing and Founding Member at The Gilroy Firm, a national real estate litigation and property management law firm. She has over 30 years of experience in real estate litigation, title insurance defense, foreclosure, bankruptcy, and fair housing matters. Monica is a Georgia Super Lawyer, a National Title Professional, and a frequent speaker at state and national industry conferences. She has also chaired the State Bar of Georgia’s Real Property Law Section and serves on national committees for the American Land Title Association. In this episode… When federal agents arrive at a property manager’s office with urgent requests, the pressure can feel overwhelming. Do you comply immediately, or do you pause to protect tenant rights and your company from liability? And how do you balance the seriousness of law enforcement with your legal responsibilities? According to Monica Gilroy, a nationally recognized real estate attorney and legal educator, property managers are not required to comply with ICE administrative subpoenas unless a judge signs off. She highlights that blindly handing over tenant files can create significant risks under fair housing laws and state privacy regulations. The effect is clear: acting too quickly can expose both companies and individuals to lawsuits, reputational damage, and financial loss. Monica explains that property managers must stay calm, ask whether a warrant is judicial, and always consult legal counsel before responding. She also stresses the importance of ongoing training so that every team member knows how to handle these high-stakes scenarios. In this episode of The Same Day Podcast, host Yoni Schmidt sits down with Monica Gilroy, Managing and Founding Member at The Gilroy Firm, to discuss how property managers should handle ICE requests while protecting tenant privacy. They explore the risks of complying with administrative subpoenas, strategies for training teams on fair housing compliance, and why strong contracts and documents shield managers from liability.