260. How non-techies succeed in tech: lessons from Microsoft’s CTO

02 Jul 2025 • 38 min • EN
38 min
00:00
38:23
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What does it really take to lead in tech without a technical degree? In this episode, Jennifer Byrne, former CTO of Microsoft US, shares how she built a top-tier tech career starting with a psychology degree — and why understanding context, not code, is your key to success. You’ll learn: How Jennifer transitioned from nonprofit work to tech leadership The difference between digital fluency and context (and why it matters) What cloud computing really is — minus the jargon How Microsoft handled global trust issues post-Snowden What CTOs actually do at big companies (hint: it’s not coding) Whether you’re a founder, investor, or business leader, this episode will help you think more strategically about tech — and your role in it. Chapters 00:00 – Why this episode still matters 02:30 – Jennifer’s path from psychology to tech 08:55 – Cybersecurity and the WikiLeaks era 14:40 – What cloud computing really is 25:25 – Digital context vs. fluency explained 35:45 – What a CTO actually does in big tech Growth Through Innovation If your organisation wants to drive revenue through innovation, book a call with us here. Our workshops and innovation strategies have helped Constellation Brands, the Royal Bank of Canada and Oxford University. For the full transcript, go to https://www.techfornontechies.co/blog/260-how-non-techies-succeed-in-tech-lessons-from-microsoft-s-cto

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