Hostile Client or Customer Calls: Diffusion & Resolution • BEP 124

📺 Watch: https://youtu.be/pormH0Hssjs 🔗Blog: https://www.thebusinessenglishpodcast.com/blog-ep124 📥 Newsletter: https://www.energeticenglish.com/3MM Tense client call got you sweating? This episode equips non-native professionals with polite, firm language to diffuse anger, resolve conflicts, and stay in control - featuring Charlie’s real-life turnaround. Unlock practical phrases, dodge common pitfalls, and bridge the gap to confidence. Level up with BEP Premium for exclusive advanced tips. ============== 🚀 Need more ADVANCED English, faster learning and more impressive speech? ⭐️ Check out The Business English Podcast Premium subscription here. ============== 🎙️ Professional Fluency Problems? Download our FREE eBook: 📖 Huge Fluency Improvements For Professionals ============== 💡 The Business English Podcast DM: Instagram Website: www.energeticenglish.com Podcast: www.thebusinessenglishpodcast.com Youtube Page