Fund Friday E85: Asset Management and Tenant Retention Strategies in Real Estate with Sawyer Zimmerman

In this episode, Craig McGrouther sits down with Sawyer Zimmerman from our asset management team to discuss what really drives property performance in today"s challenging market. Sawyer manages over 2,000 units across our portfolio and shares how we"ve revolutionized our hiring process using Culture Index assessments to find the right talent for each role. We dive into why curb appeal and maintenance teams are critical for resident retention, how our new community admin onboarding program reduces turnover, and why renewals (not new leases) are where you actually make money in multifamily. Sawyer also reveals how proper staffing can be more cost-effective than vendoring out services, and why having people "act like owners" makes all the difference in property performance. Learn more about Lone Star Capital at www.lscre.com Apply to attend the LSC Summit 2025: www.lscsummit.com Get a FREE copy of the Passive Investor Guide: https://www.lscre.com/content/passive-investor-guide Subscribe to our newsletter and receive our FREE underwriting model package: https://www.lscre.com/resource/fof-underwriting-toolkit Follow Rob Beardsley: https://www.linkedin.com/in/rob-beardsley/ Read Rob’s articles: https://www.lscre.com/blog