From POC to Production: Delivering World-Class Customer Service Automation with Raghu Ravinutala of Yellow.ai

Join us in this episode as we delve into the dynamic world of customer service automation with Raghu Ravinutala, co-founder of Yellow.ai. From developing chips for Nokia to co-founding a company aimed at transforming how customers interact with brands, Raghu shares insights from years of experience in tech. Discover how Yellow.ai navigates the complexities of bringing AI-powered customer support solutions to production, uncovering the magic moments and challenges along the way. Raghu also offers compelling predictions for the future of AI, shedding light on what lies ahead for this transformative technology.