From Chaos to Consistency: McDonalds Blueprint For Success

Ever wonder how a simple idea can transform chaos into consistency—even during a crisis? Discover how McDonald's golden arches inspire a resilient, systemised business strategy for navigating uncertainty. In this episode, I chat with Marianne Page, a former McDonald’s veteran and bestselling author, who shares 27 years of firsthand insights on building resilient businesses. Marianne breaks down the power of systems, from enhancing customer experiences to streamlining operations, that empower SMEs to thrive even in challenging times. We explore practical strategies including crisis management, team development, and the “one right way” method that ensures consistency and growth. This conversation distils decades of experience into actionable advice for creating a scalable business model. JOIN the waitlist to get early access to our community for CEO's and founders that want to scale fast and exit fast. Join here: https://forms.gle/qKBPJG59hArpPtgi6 Key Takeaways The secret behind McDonald’s resilience lies in systematic planning and consistent processes. Effective systems can transform your business, making it agile in times of crisis. Investing in your team's development boosts operational efficiency and loyalty. Mapping customer journeys is essential to delivering a consistent brand experience. Automating the “one right way” can free you from daily micromanagement, paving the way for scalable growth. What if the one thing holding your business back isn’t your ambition—but the lack of a system that sets you free? Chapters 00:00 Introduction to Marianne Page and Her Journey 03:41 Resilience in Business: Lessons from McDonald's 06:18 The Importance of Systems in Business 08:54 Building a Strong Team and Culture 11:35 The Role of Consistency and Trust in Business 14:09 Evaluating and Implementing Effective Systems 16:56 Adapting to Change: Customer Experience and Journey 19:37 Automation and Technology in Business 21:57 Final Thoughts: Clarity, Consistency, and Choice 🙏 How To Support The Business Strategist 🎙️ If this is the first time you’re listening congrats, if you like today’s episode please subscribe, listen and leave a review on 👉 Apple, Spotify ABOUT THE GUEST Website: https://mariannepage.com LinkedIn: https://www.linkedin.com/in/mariannepage YouTube: https://www.youtube.com/channel/UC5ocNWsGvx2-EJQ6U8vSP1Q ABOUT THE HOST LinkedIn: https://www.linkedin.com/in/adamistrong Learn how to scale fast by taking the business growth quiz: https://howtogrowabusiness.scoreapp.com YouTube: https://www.youtube.com/adamstrong Learn more about your ad choices. Visit megaphone.fm/adchoices