EXTRA SHOW: How Does the UK 2024 Budget Impact BPO and CX?

The new (July 2024) UK government just announced their budget plans for the year ahead. Several measures look like they could impact the BPO and CX industries. In this special extra edition of the CX Files, Peter Ryan called a few UK-based friends of the podcast to ask for their views on the challenges and opportunities they can see in the latest UK budget... Featuring a discussion with... Alistair Niederer, CEO, NeedleRock https://www.linkedin.com/in/aniederer/ http://www.needlerock.net/ Lian Rowlands, Principal Consultant, Tayma Solutions https://www.linkedin.com/in/lian-rowlands-a26119/ David Rumble, Managing Partner, On Consultancy  https://www.linkedin.com/in/david-rumble-4a4a09b/ https://www.linkedin.com/company/on-consultancy/