Delivering The WOW: On Building Client Experience And Loyalty With Don Williams

Entrepreneurship might seem like a race, but it sure is one without a finish line. Once you enter, it can be hard to find the horizon. And all the better for it because the joy is not in the destination but in the journey. Serial entrepreneur, best-selling author, and the CEO of Don Williams Global, Don Williams, attests to this. Since becoming an entrepreneur, he has been selling and exiting businesses and starting new ones that are changing the world. In this episode, he joins Michelle Seiler Tucker to share his amazing journey, beginning with how he started his first business with just $6,000 of working capital. Through it all, Don learned the value of asking for help, of letting experts in their field do what they do best, especially when you want to exit rich. He also shares some more of his success secrets—from delivering the WOW and knowing your customer acquisition costs to the big three that business owners need to know to maintain client loyalty. Full of wisdom and insights, this conversation will definitely give you some great golden nuggets to bump your business to the next level. Love the show? Subscribe, rate, review, and share! https://www.seilertucker.com/podcast