Episode #447 - Transforming Leadership and Culture - with Tess Cope

In this episode of ScaleUp Radio, Kevin Brent is joined by Tess Cope, the founder of The Transformation Agency, to explore her systemic coaching framework, leadership development strategies, and the scaling journey of her business. Tess shares her expertise in working with medium to large organisations to enhance leadership team dynamics and organisational culture. She also reveals how her coaching approach, HARNESS, helps leaders identify behavioural patterns and navigate complex transitions. Whether you're scaling a team, hiring new leaders, or trying to maintain your organisational culture through growth, Tess offers invaluable advice for founders and leaders alike. What You’ll Learn in This Episode: The HARNESS Framework: How unpacking personal and organisational history can lead to sustainable behavioural shifts. The importance of addressing root causes, from stakeholder feedback to mapping family patterns. Leadership Transition Challenges: How to “clean the seat” for new leaders while honouring past contributions. Managing allergic reactions to new hires and balancing autonomy with legacy relationships. Advice for Founders Scaling Their Business: Recruiting for cultural fit, involving your team in hiring, and using competency-based tools. Staying consistent in business development efforts, even during tough times. Practical tips for managing time and staying intentional about growth. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Tess. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin   You can get in touch with Kevin here: kevin@biz-smart.co.uk   Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/   Tess can be found here: https://thetransformationagency.com/ linkedin.com/in/tesscope   Resources: Harness by Tess Cope - https://www.waterstones.com/book/harness/tess-cope/9781784529628 Your Team Is Not The Issue by Tess Cope - https://www.waterstones.com/book/your-team-is-not-the-issue/tess-cope/9781915771230 The New Psychology of Winning by - https://www.waterstones.com/book/the-new-psychology-of-winning/denis-waitley/9781722503611 Otter app - https://otter.ai/