Episode 153 - Shermin Kruse: Speak Less, Win More - The Hidden Power of Calm in Chaos

Shermin Kruse shares how to stay calm and clear-headed in tough situations by using tools like empathy, careful listening, and asking better questions. Whether you're in a negotiation or dealing with everyday challenges, learning to observe and respond without reacting can make all the difference.   Key Takeaways:   -       Replacing “why” and “but” with “what” and “how” encourages openness. -      Emotional control enables us to act in alignment with our values rather than react impulsively. -       Stoicism helps in managing high-stakes emotional moments without shutting down. Resources:   Shermin Kruse is an author, leadership and negotiation coach, and TEDx producer who helps leaders master resilience, influence, and human connection. Her upcoming book, Stoic Empathy (Hay House, April 2025), blends Stoic resilience with emotional intelligence, offering practical tools for high-pressure decisions, leadership, and meaningful relationships in business and life   -       https://www.sherminkruse.com/   …………………………………………   Connect with Jeanne:   I believe that Anything is Possible and that people have the genius within them to find and live in their Genius Zone, their ultimate potential, and to live in abundance without burnout and without burning those who surround them.   For more information on Jeanne's coaching programs for coaches and consultants:   -       https://jeanneomlor.com/reviews/   For elite coaching for CEOs, celebrities, and icons:   -       https://jeanneomlor.com/private-label-advisory/   Follow Jeanne on Instagram:   -       https://www.instagram.com/jeanneomlor/