EP479: Jennifer Moss - How To Build A Happier Workplace - Part 2

“Don't choose happiness, because choosing happiness is a privilege for yourself that we don't always have. We can't always choose to be happy every day. That's not always in our ability, but we can choose happiness for others, and we can choose kindness. And so just choosing kindness will inevitably make you happier.” -Jennifer Moss In part two of our conversation with workplace happiness expert Jennifer Moss, we explore how kindness and connection create a lasting impact at work and beyond. This episode is a reminder that simple actions can ripple through your business in powerful ways. In this interview, you’ll learn… Why altruism—not apps—is the key to lasting workplace happiness How “positive gossip” builds psychological safety Practical ideas to shift from burnout to wellbeing, one act at a time To learn more about Jennifer, click here. Connect with her on LinkedIn. Time Stamp 02:00 - Why psychological safety matters more than wellness trends 04:00 - Altruism is the real driver of workplace happiness 06:00 - Positive gossip boosts trust & team confidence 07:30 - Speaking kindly creates a safer work environment 09:00 - Lost wallet study shows people are more trustworthy than we think 10:30 - “No News” habit increased optimism & trust 12:00 - Low trust hurts happiness; abundance mindset helps 14:00 - Social fitness needs rebuilding after the pandemic 16:00 - A mindset shift helped Michael drop road rage 18:00 - Forgiveness & kindness improve wellbeing 20:00 - Kindness chains can spark major ripple effects 22:00 - Tiny acts of generosity can shift workplace culture This episode is brought to you by our great friends at Succession Security! What if you couldn’t work tomorrow?  Who would step in to manage your clients and keep your income flowing? That’s where Succession Security comes in. Think of it as ‘insurance’ that pays out in labor.  If an unexpected emergency strikes—whether it’s an illness, accident, or even a family crisis—Succession Security ensures your business keeps running. They step in to manage operations, communicate with clients, and protect everything you’ve built. Learn more and start your business continuity plan today at successionsecurity.com.