EP 88 - Building AI chatbots for customer retention with Marco Dassisti

Join us on the WHU Most Awesome Founder Podcast as we dive into the world of entrepreneurship with Marco Dassisti, a seasoned alumnus of WHU's MBA program and the founder of kitchX and Qualimero.🔊🚀  Discover the highs and lows of building a startup, the power of conversational commerce, and the future of WhatsApp as a sales channel. From the challenges of scalability to the excitement of creating a new venture, Marco shares valuable insights and lessons learned along the way.🔥  Don't miss this engaging conversation packed with inspiration and practical wisdom!🌟💡   Chapters: (1:00) Introduction to Marco's Background (3:15) Discussing the Problem of Scalability in the Case of kitchX (5:40) Explaining What Qualimero is All About (9:00) Overview of the Current Lead Journey and Their Pain Points (10:00) How Qualimero Addresses These Pain Points (11:10) Importance of Quality Assurance for LLm in Sales (14:30) Exploring Why Conversion of Customers is Difficult for Startups (16:30) The Drive of Being an Entrepreneur and Lessons Learned from kitchX (20:50) Analyzing the Future of Whatsapp in the Context of Meta (24:00) Discussion on German Conservatism (25:15) Insights into Intrapreneurship at OBI (30:00) Comparing No Code vs. Having a Technical Co-Founder (34:20) MBA Program of WHU and Entrepreneurship (36:25) Podcast and Book Recommendations   Marco's recommendations: How Big Things Get Done