EP 126: Eran Zinman (Co-Founder, monday.com) on The Efficiency Hacks That Drove monday.com to $14B

Eran Zinman entered a crowded category, out-executed everyone, and scaled monday.com into a $14B public company. In my latest conversation with him, he details their unique metric tracking system (dubbed Big Brain) that allows them to do the same amount of work with ½ the people, along with their relentless focus on cash over other metrics, and the little tactics that brought significant ROI (like sending everyone—including investors—a daily SMS with yesterday’s metrics). (00:00) Introduction to the Logan Bartlett Show (01:12) The Philosophy Behind Monday.com (01:29) Building a Flexible Platform (04:12) Competing in a Crowded Market (06:21) The Evolution of Monday.com (13:43) The Importance of Cash Efficiency (14:22) Big Brain: The In-House Analytics Platform (23:54) Performance Marketing Strategies (29:47) AI Integration and Future Prospects (38:51) Founder Mode and Company Philosophy (40:53) Learning from Mistakes and Adapting (43:04) Customer Success and Service Philosophy (46:53) Building a Strong Company Culture (51:10) Interviewing and Hiring Best Practices (54:49) Going Public and Investor Relations (01:03:38) Co-CEO Model and Partnership (01:08:34) Future Vision for Monday.com (01:11:07) Embracing Failure and Continuous Improvement Executive Producer: Rashad Assir Producer: Leah Clapper Mixing and editing: Justin Hrabovsky   Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA   🎙 Listen to the show   Apple Podcasts: https://podcasts.apple.com/us/podcast/the-logan-bartlett-show/id1606770839 Spotify: https://open.spotify.com/show/5WqBqDb4br3LlyVrdqOYYb?si=3076e6c1b5c94d63&nd=1 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9zb0hJZkhWbg   🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1   Follow on Socials   📸 Instagram - https://www.instagram.com/theloganbartlettshow 🐦 Twitter - https://twitter.com/loganbartshow 🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow   About the Show   Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.