Feeling stuck in “survival season”—busy calendar, thin margins, and constant rework? Host Tiffany-Ann Bottcher and guest Safia Sattaur (business & marketing coach; creator of the REACH50 framework) break down exactly how service businesses exit survival and step into sustainable, profitable growth. We unpack the signals you’re stuck in reaction, then walk through capacity rules, offers and pricing that match the real work, delivery systems that stop rework, and boundaries that protect profit and client experience. What you’ll learn The survival-mode diagnostic: five signals you’re stuck in reaction Capacity rules and SLAs that protect time, team, and margins Offer packaging and pricing alignment (and when to kill one-offs) Delivery systems that scale: SOPs, handoffs, QA checkpoints, service menus A one-meeting weekly cadence to align pipeline, capacity, and priorities Boundaries as a profit system—without hurting the client experience Safia’s REACH50 approach to building an autopilot sales ecosystem Try this today (Tiffany-Ann’s quick start) Write your “NO list.” What drains energy, adds no value, or causes friction? Define your 3 YES priorities. What truly moves the needle? Rebuild your calendar around these—then hold the line. Even one intentional NO this week will create space for something that truly matters. Click here to watch a video of this episode. Creators & Guests Tiffany-Ann Bottcher - Host Safia Sattaur - Guest Links & resources Path 2 Profit Bookkeeping and Tax Goal Getter Media Service Based Business Society Podcast Safia Sattaur If this episode helps, subscribe, leave a review, and share it with a service-based founder who’s ready to scale with purpose, not pressure. #boundaries #servicebusiness #entrepreneurship #operations #systems #pricing #capacityplanning #leadership #growthmindset #productivity #scaleyourbusiness #tiffanyannbottcher #safiasattaur #reach50
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