EA569: Steve Griggs - The Secret to Happy Clients

The Secret to Happy Clients Join Steve Griggs, New York's premier landscape designer, on a journey through the world of landscape design and client satisfaction. In this episode, Steve shares his insights and experiences on keeping even the most demanding clients happy. Discover the importance of hard work, honesty, and taking extreme ownership of projects. Steve emphasizes the power of handling crises head-on and the significance of referrals and word-of-mouth marketing in growing his business. Learn why architects need to follow through on their promises and take full responsibility for their projects. Steve's approach is unique—he collaborates closely with clients to understand their visions and transform ordinary outdoor spaces into extraordinary masterpieces. With a portfolio that includes lush gardens, waterfalls, swimming pools, and outdoor chef kitchens, Steve continues to redefine outdoor living. Whether you're a homeowner, a designer, or simply an enthusiast, tune in for expert advice on creating happy clients and stunning outdoor spaces. This week at EntreArchitect Podcast, The Secret to Happy Clients with Steve Griggs. Connect with Steve online at Steve Griggs Design, and find him on LinkedIn.Please visit Our Platform Sponsors As an architect or firm owner, you might find yourself swamped with drawings that take up most of your day, leaving you with little time to manage your business. MGS Global Group can lighten your load by handling all your drafting and rendering needs! Visit MGSGlobalGroup.com and book your free consultation today. ARCAT.com is much more than a product catalog, with CAD, BIM, and specifications created in collaboration with manufacturers. ARCAT.com also offers LEED data, continuing education resources, newsletters, and the Detailed podcast. Visit ARCAT.com to learn more. Visit our Platform Sponsors today and thank them for supporting YOU... The EntreArchitect Community of small firm architects. Mentioned in this episode: ArchIT Gabl CES