E65 - Doug Noll - How to Calm an Angry Person in 90 Seconds or Less

This week’s guest is an award-winning author, speaker, and trainer. After 22 years as a trial lawyer, he became a peacemaker and mediator. Today, he helps people solve deep and intractable conflicts and teaches others to do what he does teaching Decision Making Under Uncertainty Conflict. He is the co-founder of the award-winning Prison of Peace Project, in which he teaches murderers in maximum security prisons to be peacemakers and mediators. He has trained mediators and leaders in Europe, the Middle East, and Asia in his innovative peacemaking and mediation processes. He has personally mediated over 1,500 disputes, including sexual abuse cases in the Catholic Church and criminal victim-offender cases. His honours include California Lawyer Magazine Attorney of the Year, a Purpose Prize Fellow, and Best Lawyers of America Lawyer of the Year. And if all that wasn’t enough - he has written four books - his latest released on September 12, 2017, entitled De-Escalate: How to Calm an Angry Person in 90 Seconds or Less (Atria/Beyond Words). Elusive Peace: How Modern Diplomatic Strategies Could Better Resolve World Conflicts Peacemaking: Practicing at the Intersection of Law and Human Conflict Sex, Politics & Religion at the Office: The New Competitive Advantage He is the creator of online video courses in legal negotiation and emotional de-escalation and has conducted dozens of webinars. His video offerings on YouTube have garnered over 87,000 views. Doug's special offering to podcast listeners www.dougnoll.com/podcast/claire-martin Find Doug in all these other places www.dougnoll.com www.facebook.com/doug.noll.52