
Does Your Customer Service Get a Standing Ovation ? ©
Send us a text Welcome to this week’s episode of The Power of Vocal Dynamics, where performance meets business mastery. Today, we’re diving into one of the most powerful and overlooked elements of business success: delivering on your promise through an unforgettable customer experience. Let me ask you this: If your customer service were a stage performance, would it earn a standing ovation? In this episode, we explore the critical difference between customer service and customer experience and why that distinction could be the very thing holding your brand back from greatness. You’ll discover the key steps in the Customer Experience Chain, and I’ll share how world-class companies stage moments that don’t just solve problems but create stories worth sharing. Let’s unpack how you can deliver on a promise so boldly that your customers can’t help but applaud. Let’s begin Sheena www.sheenawalker.com Support the show Become a Professional Performance-based Speaker? Download the attached 2 Ebooks—my gift to you. 24 Celebrity Speaking Tips https://bit.ly/3Wwnb5W The Art of Speaking Framework https://bit.ly/3SGMXm8 About Sheena https://card.pramaze.com/sheena-walker Click the above link to join my 6-week Signature Speaking Program Ongoing through 2025 Contact me for a Shaping Design call www.sheenawalker.com https://www.sheenawalker.com/book/ © ℗. copyright Sheena Walker 1 #Mastery 2. #PublicSpeaking 3. #PresentationSkills 4. #PerformanceExcellence 5. #CommunicationMastery 6. #StagePresence 7. #SpeechMastery 8. #MasteringPerformance 9. #ConfidentSpeaking 10. #ArtOfPresentation
From "" The Power of Vocal Dynamics ""
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