Allison Summers & Natalie Ruiz , Disruptive CEO Nation

Episode 187: Natalie Ruiz, CEO of AnswerConnect - Portland, Orgeon

08 Mar 2023 • 30 min • EN
30 min
No file found

In honor of International Women's Day, we had the great privilege of speaking with Natalie Ruiz, CEO of AnswerConnect. Natalie is a business builder with a unique background. In fact, she started with her company as a temporary employee in an operation of 30 employees. In 2015, she assumed the role of CEO and today AnswerConnect has over 1,500 global employees who operate 24/7 365 days a year.  Natalie is a big believer in the human spirit and in mentoring others to succeed. Her motto is "Leaving people and places better than I find them." Here is some of what we covered in our conversation: - The importance of human connections in a business world that leverages so much technology and her belief that business should strive to provide customers with the shortest distance between 'I have a problem' and 'my problem is solved' and her belief that it is still a human. - Learning that there are many paths to success but it really comes down to grit, resiliency, and curiosity. - The revolutionary leadership lesson she learned under the guise of, "What would you do differently as a manager if the team that you have right now was the team you were going to have forever?" - Trying to follow other people's archetypes or narratives only to realize they do not serve you. - The dream of 'hockey stick' growth but the challenges and cautionary tale that comes with such success. - How they manage global training via an online university called Adaptview and then support success by partnering people up. Connect with Natalie: AnswerConnect Website: LinkedIn: Instagram: Connect with Allison: LinkedIn: Website: Twitter: @DisruptiveCEO    #CEO #startup #startupstory #founder #founderstory #business #businesspodcast #podcast #selfhelp #selfservice               Learn more about your ad choices. Visit

From "Disruptive CEO Nation"

Listen on your iPhone

Download our iOS app and listen to interviews anywhere. Enjoy all of the listener functions in one slick package. Why not give it a try?

App Store Logo
application screenshot

Popular categories