Episode 187: Natalie Ruiz, CEO of AnswerConnect - Portland, Orgeon
In honor of International Women's Day, we had the great privilege of speaking with Natalie Ruiz, CEO of AnswerConnect. Natalie is a business builder with a unique background. In fact, she started with her company as a temporary employee in an operation of 30 employees. In 2015, she assumed the role of CEO and today AnswerConnect has over 1,500 global employees who operate 24/7 365 days a year. Natalie is a big believer in the human spirit and in mentoring others to succeed. Her motto is "Leaving people and places better than I find them." Here is some of what we covered in our conversation: - The importance of human connections in a business world that leverages so much technology and her belief that business should strive to provide customers with the shortest distance between 'I have a problem' and 'my problem is solved' and her belief that it is still a human. - Learning that there are many paths to success but it really comes down to grit, resiliency, and curiosity. - The revolutionary leadership lesson she learned under the guise of, "What would you do differently as a manager if the team that you have right now was the team you were going to have forever?" - Trying to follow other people's archetypes or narratives only to realize they do not serve you. - The dream of 'hockey stick' growth but the challenges and cautionary tale that comes with such success. - How they manage global training via an online university called Adaptview and then support success by partnering people up. Connect with Natalie: AnswerConnect Website: www.answerconnect.com LinkedIn: https://www.linkedin.com/in/nataliesruiz/ Instagram: https://www.instagram.com/its_natalieruiz/ Connect with Allison: LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: DisruptiveCEONation.com Twitter: @DisruptiveCEO #CEO #startup #startupstory #founder #founderstory #business #businesspodcast #podcast #selfhelp #selfservice Learn more about your ad choices. Visit megaphone.fm/adchoices
From "Disruptive CEO Nation"