De-Escalate: How to Calm an Angry Person in 90 Seconds or Less with Doug Noll
In this episode of the Daily Mastermind, host George Wright III interviews Doug Noel, a former trial lawyer who transitioned to becoming a peacemaker. Noel shares his journey from practicing law to focusing on emotional intelligence, de-escalation, and conflict resolution. They discuss the importance of recognizing and managing emotions, both in personal and professional settings, through techniques such as affect labeling. The conversation covers how emotional competence can enhance leadership, build trust, and create emotional safety, ultimately leading to more fulfilled and successful lives. Doug also provides practical steps for mastering these skills and offers resources for further learning. 01:29 Doug's Journey from Lawyer to Peacemaker 02:44 The Philosophy of Tai Chi and Its Impact 03:22 The Turning Point: Questioning the Legal Career 04:32 Pursuing a New Path in Peacemaking 08:06 Understanding Emotional Intelligence 12:12 The Science Behind Affect Labeling 16:35 Practical Application of Affect Labeling 19:21 Overcoming Social Prejudices in Emotional Labeling 19:52 The Power of Self-Awareness and Emotional Intelligence 20:29 Mastering Emotional Competence in Business 21:37 The Myth of Rationality and Embracing Emotions 24:59 The Two Types of Listening 27:26 Creating Emotional Safety in Leadership 31:49 Practical Steps to Develop Emotional Competency Thanks for listening, and Please Share this Episode with someone. It would really help us to grow our show and share these valuable tips and strategies with others. Have a great day. George Wright III “It’s Never Too Late to Start Living the Life You Were Meant to Live” FREE Daily Mastermind Resources: CONNECT with George & Access Tons of Resources Get access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU. Join FREE at www.JoinTheEvolution.comAbout Doug Noll Doug Noll is an expert in resolving complex and emotional conflicts, with a distinguished career as a lawyer turned peacemaker, mediator, and leadership consultant. After 22 years as a trial lawyer, he shifted to mediation and leadership development, earning recognition as one of the Best Lawyers in America and Northern California Super Lawyer. He co-founded the pro bono Prison of Peace project, winning California Attorney of the Year in 2012. An acclaimed author, Doug has written award-winning books, including De-Escalate and Elusive Peace. He teaches at Pepperdine’s Straus Institute for Dispute Resolution and is a sought-after trainer and lecturer on peacemaking and conflict resolution. Outside his professional life, Doug is a skilled violinist, pilot, tai chi master, and chef. He lives in the Sierra Nevada, California, with his wife Aleya. Guest Resources: Instagram: https://www.instagram.com/douglasenoll/ Website: DougNoll.com CLICK HERE to submit your request for a FREE PERFECT Interview on Valiantceo.com Magazine.
From "The Daily Mastermind"
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