Bridging the HR Gap with Cierra Gross

In episode 110, host Dr. I. David Daniels speaks with Cierra Gross, the Founder and CEO of Caged Bird HR. The company provides human resource expertise from outside organizations and a safe space for workers to get assistance when their experience is not what they want it to be. According to a 2023 survey, 34% of employees don't trust their HR manager and wouldn't approach them due to mistrust. Even among employees who trust HR, one in three say they don't feel comfortable bringing up workplace issues. Ms. Gross discusses Caged Bird’s unique approach, which includes one of the nation’s most extensive data sets regarding workplace experiences, and a sister brand, “Wrk Receipts,” which offers an AI assistant that helps workers document their work experiences.