Beyond the Yellow Label: Transforming Retail Operations with Smart Technology

Send us a text Tom Coe, VP of Growth at Retail Insight, shares how data-driven solutions can tackle the perennial challenges of retail operations while empowering store colleagues to deliver better customer service • Retail Insight provides in-store operations analytics software for over 50,000 stores globally • The complexity of modern retail operations creates compliance challenges as colleagues juggle multiple responsibilities • Process execution suffers when labour models are tight and colleagues are overwhelmed with competing priorities • Date checking for fresh products exemplifies a mundane but critical process where poor execution leads to waste and financial loss • Smart systems can track inventory expiration dates and direct colleagues to check only specific items requiring attention • Data collected provides valuable analytics for head office teams to improve forecasting, ranging, and supply chain decisions • Successful AI implementation in retail requires balancing technological sophistication with practical simplicity • Data quality is essential for any effective retail technology solution • Future applications include democratizing analytics through conversational AI and enhancing root cause analysis #theproductivityexperts Register for the 2026 Productivity Forum Find us in the Top 50 Productivity Podcasts Connect to Simon on LinkedIn Follow ReThink on LinkedIn