Balancing technology and personal care in modern health care

18 Feb 2025 • 17 min • EN
17 min
00:00
17:39
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Emergency physician Drew Remignanti discusses his KevinMD article, "High tech should not replace high talk and high touch in health care." In this episode, Drew examines the limitations of artificial intelligence and high-tech solutions in addressing the complexities of the U.S. health care system. He emphasizes the irreplaceable value of compassionate, personal interactions between patients and physicians, highlighting how technology can supplement but never substitute the human touch essential for effective patient care. Drew also critiques the profit-driven consumer-provider model, explores the disparities in health care access, and offers actionable strategies for restoring meaningful patient-physician relationships to improve health outcomes and reduce costs. Our presenting sponsor is DAX Copilot by Microsoft. DAX Copilot, by Microsoft, is your AI assistant for automated clinical documentation and workflows. DAX Copilot allows physicians to do more with less and turn their words into a powerful productivity tool. DAX Copilot automates clinical documentation—making it available in the EHR within minutes—and clinical workflows, including referral letters, after-visit summaries, style and formatting customizations, and more. 70 percent of physicians who use DAX Copilot say it improves their work-life balance while reducing feelings of burnout and fatigue. Patients love it too! 93 percent of patients say their physician is more personable and conversational, and 75 percent of physicians say it improves patient experiences. Discover AI-powered solutions for clinical documentation and workflows. Click here to see a 12-minute DAX Copilot demo. VISIT SPONSOR → https://aka.ms/kevinmd SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast RECOMMENDED BY KEVINMD → https://www.kevinmd.com/recommended GET CME FOR THIS EPISODE → https://www.kevinmd.com/cme I'm partnering with Learner+ to offer clinicians access to an AI-powered reflective portfolio that rewards CME/CE credits from meaningful reflections. Find out more: https://www.kevinmd.com/learnerplus

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