Ask MGMA: How to Right-Size Staffing for Value-Based Care vs. Fee-for-Service

In this episode of Ask MGMA, host Daniel Williams is joined by Cristy Good to break down staffing strategies in primary care—comparing what works in value-based care versus fee-for-service models. They dive into how staffing ratios shift between these models, how technology and care teams play a role, and why benchmarking matters. Cristy also shares practical tips for preventing burnout and walks through actionable steps for practices moving toward value-based care. Stick around for a rapid-fire round of myth-busting to separate fact from fiction in staffing trends. 00:51 – Introduction and Welcome 02:04 – Staffing Benchmarks: Value-Based Care vs. Fee-for-Service 05:20 – Role of Technology in Care Delivery 05:50 – Benchmarking and Measuring Staffing Effectiveness 07:44 – Preventing Burnout Through Smarter Staffing 08:44 – Steps for Transitioning to Value-Based Care 11:19 – Rapid-Fire Myth Busting: What Practices Get Wrong 12:12 – Final Thoughts and Where to Start Additional Resources:MGMA PlaybooksMGMA EventsMGMA ConsultingMGMA DataDiveMGMA StatMGMA Podcasts Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts. Podcast Sponsor Boost Lingo This episode is brought to you by Boost Lingo, the language services platform behind MGMA Translate, interpreter delays and high agency fees, strain budgets, and staff morale. Boost lingo on demand fixes both tap once and a qualified medical interpreter joins in about 13 seconds. Video or phone on any device. No steep learning curve. It just works. Tap, connect, care. Choose from 14,000 interpreters covering over 300 languages. Fully HIPAA compliant. Your staff will love the ease and your patients will too. Plus MGMA members save 20%. Visit https://boostlingo.com/mgma/ to see it in action today. Podcast Sponsor MGMA Analytics Are you making decisions based on gut instinct—or on real data? With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies. From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry. So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence. Visit MGMA Analytics to learn more.