Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal

Alex Levin is the cofounder and CEO of Regal, a platform for AI phone agents. They"ve raised $82M from amazing investors such as Emergence Capital. Alex"s favorite book: The PayPal Wars (Author: Eric M. Jackson) (00:01) Introduction (02:37) Evolution of customer contact tools and legacy players (06:02) Launching Regal: Origin story and early challenges (08:41) MVP strategy and problems worth solving (11:46) Lessons from 0 to 10 customers: Growth mistakes and hiring (16:13) Ideal early-stage team construction and hiring philosophy (19:06) Sequencing hires as company scales (20:58) What makes a good investor and how to leverage them (25:42) Best and worst experiments while building Regal (29:04) Internal use of AI at Regal across teams (31:49) The future of AI phone agents and near-term blockers (34:13) Rapid Fire Round -------- Where to find Alex Levin:  LinkedIn: https://www.linkedin.com/in/alexlevin1/ -------- Where to find Prateek Joshi:  Newsletter: https://prateekjoshi.substack.com  Website: https://prateekj.com  LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19  X: https://x.com/prateekvjoshi