Accelerate Your Retention with this Simple Framework

Shana is about to reveal something she has never shared publicly before: her retention accelerator framework. It's crucial to comprehend how you can utilize these three accelerators to extend customer retention and increase revenue per customer. Key Takeaways: Intro (00:00) Why is the retention acceleration framework so important according to Shana? (00:42) What are the three keys to accelerating your retention in any business? (05:15) What is a member journey map? (18:31) Episode wrap-up (20:06) Additional Resources: RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain Ep 113: The Simple but Overlooked Way to Create Connection in Your Community:  https://www.shanalynn.com/podcast/the-simple-but-overlooked-way-to-create-connection-in-your-community Learn how to work with Shana: https://www.shanalynn.com/ FREE 7-minute Community Training: https://connect.communitycultivated.com/training FREE Community Creators Hub: https://connect.communitycultivated.com/hub Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate Connect with Shana: https://www.instagram.com/shanaspeaks Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams. Be sure to follow the podcast, so you never miss an episode!