75-Year-Old Founder Rose Fass Wants Leaders to Stop Ignoring the Messy Middle

Rose Fass, founder of Fass Forward Consulting Group and former CTO at Xerox, joins Dan Pontefract on Leadership NOW to discuss why organizations repeatedly overlook the crucial layer of middle management. Rose reveals the critical role of the "messy middle" in translating strategy into execution and why senior leaders must meaningfully engage rather than ignore these vital managers. She explains how genuine, unscripted conversations—not PowerPoint decks—lead to successful transformation, and underscores why wisdom and innovation have no age limit. It's a powerful conversation that challenges the status quo about middle managers and the real nature of leadership. More about Rose Fass at: https://www.fassforward.com/ More about Dan Pontefract at: https://www.danpontefract.com/