625 - The Salesforce Partner's AI Dilemma with Sanjeet Mahajan

Why you should listenSanjeet Mahajan shares his journey building AgentForce agents and custom AI solutions, revealing the critical prompt engineering techniques that eliminate hallucinations and deliver real ROI.Learn the decision framework for when to use AgentForce versus building custom agents with LangChain and CrewAI, plus real case studies from hospitality and real estate showing measurable results.Discover how to create your own "Content Crafter" AI agent that generates marketing ideas in 10 minutes instead of 3-4 weeks, based on your unique business journey and client data. As a Salesforce consultant, you're watching competitors struggle with AgentForce implementation while others race ahead with custom AI agents. The hallucinations, pricing concerns, and lack of clear guidance on when to build versus buy has left many of you spinning your wheels. I see this frustration constantly - talented consultants who know their platforms inside-out but feel lost in the AI maze. In this episode, I talk with Sanjeet Mahajan from Kizzy Consulting, who's spent months in the trenches building both AgentForce and custom agents. We dive deep into the prompt engineering techniques that actually work, the decision framework for choosing platforms, and proven case studies that show real ROI. If you're tired of AI hype and want practical implementation strategies that work, this conversation will give you the roadmap you need. About Sanjeet Mahajan Sanjeet Mahajan is the Founder & CEO of Kizzy Consulting, a Salesforce Ridge and ISV Partner helping nonprofits, real estate, and homecare teams grow with clean data, smart automation, and human-first design. A seasoned Technical Architect with a deep curiosity for AI, Sanjeet is building intelligent systems that think, act, and adapt—so businesses don’t just keep up, they leap ahead. Resources and LinksKizzyconsulting.comSanjeet's LinkedIn profileLangChainCrewAIN8NNotebookLMNapkin.aiPrevious episode: 624 - How to Turn Client Cloud Platform Pain Into Profitable Migration Projects with Jon TopperCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringFree Training for AI & Tech Consultants Ready to Stop Trading Time for MoneyJoin our newsletterSuggested resource