#477 - Rob Lee - Passport & Visa

If you want to get around the world, you need a passport & visa. If you leave things to the last minute to get them sorted, you'll need to speak to Rob Lee. He's our guest today on The Next 100 Days Podcast.Summary of the PodcastRob's business overview Rob explains that his company helps US passport holders and residents obtain visas to travel to countries like China, India, Vietnam, and Brazil. He describes the process of obtaining visas, including the challenges of dealing with government websites and requirements.Rob's entrepreneurial journey Rob shares the story of how he and his wife started the business after encountering visa challenges while living in Central America. They decided to leverage their experience to help others navigate the visa process.Visa application process and challenges Rob discusses the day-to-day work of his company, including providing detailed instructions, handling document submissions, and dealing with evolving visa requirements, especially for countries like China. He explains how his team has developed expertise to navigate these complexities.Pricing and value proposition Rob justifies the pricing of his services, noting that while there is an added fee, it provides convenience, peace of mind, and a higher success rate compared to individuals trying to navigate the visa process on their own.Data security and compliance Kevin raises concerns about the sensitive personal data Rob's company handles, and Rob explains the extensive security measures and compliance standards they have implemented to protect client information.Future plans and growth Rob discusses his and his wife's long-term goal of being able to work and travel more freely, and the steps they are taking to make the business more technology-driven and scalable, including the development of new software tools.The Next 100 Days Podcast Co-HostsGraham Arrowsmith Graham founded Finely Fettled ten years ago to help business owners and marketers market to affluent and high-net-worth customers. Graham founder of MicroYES, a Partner for MeclabsAI, where he introduces AI Agents that sit on websites, to increase engagement, dwell time, leads and conversions.Kevin Appleby Kevin specialises in finance transformation and implementing business change. He's the COO of GrowCFO, which provides both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com