448 :: What to Do When What You’ve Been Doing No Longer Works

In episode 448, host Bradley Hartmann discusses the importance of having robust, reliable processes that can withstand economic cycles. Using legendary physician Richard Feynman’s "cargo cult" story as an analogy, this episode emphasizes the need to challenge assumptions and understand the true drivers of success, rather than relying on tribal wisdom. Key takeaways include: 1) Develop a "process stack" that defines the critical steps, activities, skills, and tools for key processes like sales 2) Align processes with company values 3) Maintain humility and discipline to adapt processes as market conditions change The process stack template is available as a resource for listeners who subscribe to The Construction Leadership Newsletter.    This episode is brought to you by The Simple Sales Pipeline® —the most efficient way to organize and value any construction sales rep's roster of customers and prospects in under 30 minutes once every 30 days. *** If you enjoyed this podcast, please leave a review on Apple Podcasts. Your feedback will help us on our mission to bring the construction community closer together. If you have suggestions for improvements, topics you'd like the show to explore, or have recommendations for future guests, do not hesitate to contact us directly at info@bradleyhartmannandco.com.