#392: The Power of Customer Experience: Lessons in Business and Leadership from David Ewing

In a world where businesses are constantly vying for attention and loyalty, one man stands out as a beacon of success in the realm of customer experience.   David delves into his journey, highlighting key moments, lessons learned, and the magic of infectious energy that propels him forward.  ⚉  From Harvard to Silicon Valley  ⚉  Unveiling the magic of customer experience  ⚉  Embracing adversity as a path to success  ⚉  Making it to the Inc. 5000's list  ⚉  How to remain true to yourself in the face of challenges  ⚉  The importance of employee alignment with company core values  ⚉  Lessons learned in business  ⚉  The power of infectious energy  ⚉  How David's engineering background shaped him as a CEO  ⚉  Improving your internal dialogue  ⚉ "The person who dies with the best stories wins."    David G. Ewing, CEO of Motiv, is a trailblazer in customer experience innovation. With over 25 years in the industry, he's transformed insights into substantial revenue for 500+ clients.   A Harvard cum laude Engineering graduate, David's leadership has earned Motiv a spot on the Inc 5000 list. As president of The Entrepreneur's Association in Austin, he's dedicated to empowering fellow entrepreneurs. Beyond business, he's a devoted husband of 19 years and a passionate coach for his son's robotics team.    MENTIONED IN THIS EPISODE:   ⚉  Chewy - https://www.chewy.com/   ⚉  Molly’s Game by Molly Bloom - https://en.wikipedia.org/wiki/Molly%27s_Game   ⚉  [Book] The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers - https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205     CONNECT WITH DAVID:  🔗 Website: https://www.motivcx.com/   🔗 LinkedIn: https://www.linkedin.com/in/davidgewing/     CONNECT WITH PATIENCE:  🔗 Website: https://onlinesuccessjourney.com/