327 4 Leadership Communication Skills to Keep Your Team's Trust when They Hate the Decision

Ever had to break news your team didn’t want to hear—especially when you didn’t agree with it yourself? If you’ve ever found yourself caught between upper management and your team, you know how tricky it can be to share an unpopular decision without losing credibility. This episode gives you practical language and a proven approach to keep your team’s trust intact while still honoring your leadership role—so you can lead through frustration instead of fueling it. By listening, you’ll learn how to: Communicate tough decisions without damaging your credibility or your team’s morale. Turn emotional reactions into meaningful conversations that restore trust and engagement. Use four simple communication skills—connection, clarity, curiosity, and commitment—to transform disappointment into renewed motivation. Hit play now to learn how to lead through tough decisions with confidence—and come out with a stronger, more trusting team. Check out: (00:45) How to deliver an unpopular decision without losing your team’s trust. (04:20) Why acknowledging emotions first builds credibility and connection. (07:15) The four communication skills—connection, clarity, curiosity, and commitment—that turn frustration into teamwork. Leadership Without Using Your Soul podcast offers insightful discussions on leadership and management, focusing on essential communication skills, productivity, teamwork, delegation, and feedback to help leaders navigate various leadership styles, management styles, conflict resolution, time management, and active listening while addressing challenges like overwhelm, burnout, work-life balance, and problem-solving in both online and in-person teams, all aimed at cultivating human-centered leadership qualities that promote growth and success. Learn more about your ad choices. Visit megaphone.fm/adchoices