277: How to Become a Trusted Leader. Natalie Doyle Oldfield

No success without trust. But how do you build trust when trust in leadership is at an all-time low? Natalie Doyle Oldfield is a globally recognized expert on trust and author of Trusted: The Proven Path to Customer Loyalty and Business Growth.  She explains how trust is often formed subconsciously as the first thing in an interaction between humans.  People decide whether to trust you based on gut feeling and perception of your presence. So leaders must build trust BEFORE they need it.  She explains how to build trust quickly, and how the human element is more critical than ever in the age of AI. Emphasize authenticity and connection to build trust. Natalie also emphasizes the importance of listening, clear communication, and authenticity while warning against inconsistency and broken promises. Plus: Natalie and Oliver explore the concept of trust equity and how businesses can build.   Find out more about Natalie: https://www.successthroughtrust.com/ Make sure you’re subscribed to the Speak Like a CEO newsletter to become a top 1% communicator: https://eoipsocommunications.com/newsletter/ Do you want to speak with confidence, inspire your team, and accelerate your career? You can now join the Speak Like a CEO Academy and work with Oliver over the next 90 days to become a top 1% communicator and transform your career. https://speaklikeaceoacademy.com/