239. Build the Team, Not Just The Task List!

In this special crossover episode of Inside The Wolf’s Den and Real Talk, Real Voices podcast, Shawn teams up with Lavender Lloyd, Director of Training for the Real Property Management franchise system, and Merlin Huff, Integrator and Director of Sales for Real Property Management Express. Together, they unpack practical strategies for building a cohesive, capable team from first-day onboarding rituals that set the tone, to ongoing development that cultivates accountability and alignment across roles. In this crossover episode, you’ll hear how onboarding playbooks accelerate new-hire productivity while preserving culture, how structured training pathways scale with your business and evolve with industry standards, and how to foster collaboration between operations, sales, and support teams. The discussion also covers how to measure success beyond task completion, focusing on engagement, retention, and performance. Whether you’re a small business owner, a team leader, or an aspiring integrator, this episode offers practical wisdom, candid insights, and a fresh perspective on building teams that endure. Tune in to hear how the right people, trained the right way, can transform your company’s trajectory and keep your mission at the heart of every KPI. Get ready to rethink what it means to build a team because when you invest in your people, the tasks follow. YouTube Link: https://youtu.be/H64ST2WaQR8