198. Understanding Today's Client With Bob Cain

Professional Builders Secrets brings you a live episode from the International Builders Show in Las Vegas featuring Bob Cain, Business Unit Leader at BuildTools by ECI. In this episode, Bob shares powerful insights into understanding and exceeding modern client expectations, along with actionable strategies to streamline builder operations, boost profitability, and reduce risk. This episode is sponsored by Apparatus Contractor Services, click the link below to learn more:hubs.ly/Q02mNSsG0 INSIDE EPISODE 198 YOU WILL DISCOVER How to structure your first appointment to stand out from the competitionHow to deliver honest, timely communicationThe power of technology in closing more jobs and running smoother projectsBest practices for managing change orders without losing profitHow BuildTools simplifies job costing, WIP reporting, and net profit trackingAnd much, much more. ABOUT BOB CAIN Bob(Robert) Cain is the Business Unit Leader at BuildTools by ECI Software Solutions. With over 26 years in the construction industry, he’s worked with thousands of builders and trade contractors, helping them streamline operations, implement technology, and improve profitability through smarter project management and client communication. Connect with Bob: linkedin.com/in/bobcain/ TIMELINE 3:30 Why most construction software doesn’t fit small builders8:00 The hidden costs of poor estimating practices12:30 How live supplier integrations save time and money17:00 The power of AI to catch costly mistakes23:00 Streamlining ordering and logistics in one click28:30 What the future of construction technology looks like LINKS, RESOURCES & MORE APB Website: associationofprofessionalbuilders.com APB Rewards: associationofprofessionalbuilders.com/rewards/ APB on Instagram: instagram.com/apbbuilders/ APB on Facebook: facebook.com/associationofprofessionalbuilders APB on YouTube: youtube.com/c/associationofprofessionalbuilders