David Spinks's Interviews
David Spinks: Founder of CMX, the community of community builders
In this episode David describes his childhood contact with entrepreneurship, and how he was looking for and found community and acceptance in the video game world. We learn how he discovered and almost invented the profession of “community manager” and created the CMX community of community managers. We also hear about
David Spinks (@DavidSpinks), author of The Business of Belonging, joins Erik on this episode to discuss: - The evolution of the different movements in this space, from customer service to customer success to community. - How to make your users feel like they’re a part of the business. - His requests for startups in the
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