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In Part 2 of our conversation with customer service legend Shep Hyken, we dive deeper into what it takes to stay relevant, resilient, and remarkable in a rapidly changing world. From surviving business shakeups like 9/11 and COVID to reinventing his entire speaking career, Shep opens up about how great leaders adapt—no

In this episode of Whiskey, Jazz and Leadership, Galen sits down with Hall of Fame keynote speaker, bestselling author, and customer experience legend Shep Hyken. From performing magic shows at age 12 to becoming one of the most sought-after voices in customer service, Shep shares how empowerment, storytelling, and lea

On this episode of the BobbyCast, Bobby talks to entrepreneur billionaire, Mark Cuban. Mark is well-known for his role as a 'Shark' on the hit TV show, Shark Tank, along with being a majority owner in the Dallas Mavericks. Bobby asks Mark why he is leaving the show after 15 years and why he sold his majority stakes in

David Sedaris (Happy-Go-Lucky, A Carnival of Snackery, Calypso) is a comedian, humorist, and author. David returns to the Armchair Expert to discuss why his Picasso painting is what he would grab in a fire, what in 50 years we will see as unforgivable, and how you can have a towering hatred for someone who has no idea.

Jonathan Haidt (The Anxious Generation) is a social psychologist, professor, and best-selling author. Jonathan joins the Armchair Expert to discuss why his moral dumbfoundings are such tasty party tricks, if disgust contains wisdom about borders that one shouldn’t cross, and how the overprotectiveness epidemic was born

Send us a text Thank you for tuning in!  On today"s episode I am joined by Jason Lady, a professional in the field of Human Resources, a published author, a lover of all things "80s, and a frequent guest on the podcast!  In this episode, we are talking about the drastic hair changes that many celebrities have made over