The Empathy Edge
Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.
Show episodes
Self-awareness is the first pillar of effective empathetic leadership in The Empathy Dilemma. If you don't know what's going on for you, you will never be able to make room for empathetic leadership. I highly recommend working with a leadership or executive coach to guide you in this self-discovery process. But the wor
Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In today's always-on business culture, how can leaders cut through d
Unhappiness at work causes poor performance, disengagement, mistakes, absenteeism, mental health issues, and ultimately poor customer experience and anemic sales. But defining happiness at work seems so squishy. Is the leader's job to make people happy? Garrett Delph looks at happiness the way I look at empathy - as an
Vanya du Toit: The Listening Advantage: Embedding Empathy into Brand, Culture, and Space
As I love to say, empathy isn’t just a soft skill—it’s a powerful tool for strategic and creative excellence. Joining me today is Vanya du Toit, the Associate Director for Wiedemann Lampe, a brand and business consultancy, who leads with empathy to drive brand transformation, team growth, and meaningful client partners
Geoffrey Smith: How Compassionate Moments, Not Corporate Mandates, Spark Engagement and Customer Satisfaction
Where do empathy and compassion impact corporate profits, employee experience, and customer satisfaction? In healthcare, and yes, in your industry, no matter what it is, it starts at the local level, as my guest today shares. Today, Geoffrey Smith and I talk about his journey as an employee experience professional in
We have talked a lot on this show about the benefits of a diverse and inclusive culture and how it leads to outstanding business results. But did you also know how DEI helps your company manage risk and future-proof against churn, productivity loss, and potentially falling behind in the market? Today, you will hear one
